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What's our return Policy?At Nashar Clothing, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer hassle-free returns and exchanges within 14 days of the delivery date. To be eligible for a return or exchange, the item must be in its original condition, unworn, and with the tags still attached. We cannot accept returns or exchanges for items that have been blemished, torn, or damaged after wearing. However, if you believe your item arrived damaged or defective, please contact us with photographic evidence within 14 days of receiving your order, and we will assist you accordingly. For returns or exchanges, you have several options. You may opt for a refund, which will be processed within 3-7 business days, depending on your bank's processing time. Alternatively, you can exchange the item for something of equal value, receiving an even exchange. If you wish to exchange for an item exceeding the price of your original purchase, you will be required to pay the price difference. Please note that for hygiene reasons, undergarments such as underwear, boxers, and boxer briefs cannot be returned or exchanged. We appreciate your understanding in this matter. If you have any questions or concerns, please feel free to contact our customer service team for assistance. Please note that shipping fees for returns and exchanges are the responsibility of the customer, unless the item received was damaged or defective. Additionally, all returned items are subject to inspection before a refund or exchange is issued. To initiate a return or exchange, please contact our customer service team, who will guide you through the process and provide you with a return authorization number. Thank you for choosing Nashar Clothing. We appreciate your support and hope to exceed your expectations with every interaction.
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Where do we ship?We ship worldwide! For orders within the United States, we offer standard shipping at a flat rate of $10 for all orders under $150. Orders of $150 and above enjoy complimentary standard shipping. Our standard shipping typically takes 5-7 business days to arrive at your doorstep. If you're in need of expedited delivery, we also offer express shipping for $20, ensuring your package reaches you within 2-3 business days. For our international customers, we offer flat-rate standard shipping at $15, with delivery typically taking 10-14 business days. If you prefer faster delivery, our express international shipping option is available for $25, with delivery in 5-7 business days.
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What are accepted payment methods?Credit/Debit cards and PayPal.
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How can I contact customer service?You can contact customer service through our customer service email listed here: info@nasharclothing.com At Nashar Clothing, our customers are at the heart of everything we do. We are committed to providing exceptional service and support to ensure your shopping experience is nothing short of amazing. Whether you have a question about sizing, need assistance with an order, or simply want style advice, our dedicated customer service team is here to help. We value your feedback and strive to go above and beyond to address your needs promptly and courteously. Your satisfaction is our top priority, and we're here to make sure you feel valued and cared for every step of the way.
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